Swag Design Factory
Here at Swag Design Factory, we make things. Whether you need custom printed business cards, custm stickers, custom fridge magnets, custom buttons or pretty much anything that needs to be made - we are Vancouver Island's place to get it done! Ethical and sustainable - everything is made in Canada
phone: 1.250.752.0636 | toll free: 1.855.738.6712
Here at Swag Design Factory, we make things. Whether you need custom printed business cards, custm stickers, custom fridge magnets, custom buttons or pretty much anything that needs to be made - we are Vancouver Island's place to get it done! Ethical and sustainable - everything is made in Canada
TERMS & CONDITIONS

Colour Proofing & Matching

On orders placed with the NO PROOF option, no changes may be made to the order after submission.

Swag cannot be held responsible for matching colors or ink densities on electronic PDF or JPEG/PNG proofs approved by customers. PDF or JPEG/PNG proofs can be used to help display layout, text accuracy, and image placement and proportion, but not colour or ink density.

Swag cannot be held responsible for the final appearance of a colour. The appearance of printed colours may be affected by UV coating. It is the client's responsibility to review the final proof and layout of all orders prior to actual printing. Once the final proof has been confirmed by the client, no further changes can be made to that order. Please review the final proof carefully prior to completing your order.

Swag will not accept responsibility for ANY typographical errors, spelling errors, grammar, punctuation, graphics, fonts or content.

Swag will not be held responsible for client errors in finished product sizes, wrong cuts, or missing or incorrect folds.

If you have any questions or concerns - DON'T BE SHY!
We would love to talk things through with you prior to receiving your file for print. Working together goes a long way to making certain that you receive exactly what you want!

  1. All sales are final, no cash refunds due to the custom nature of our product. All orders start production after receipt of payment unless prior credit arrangements have been made. Postponed payment means postponed delivery.

  2. A 10% order cancellation fee will be applied to any electronic payment refunds due on canceled orders. Any order that has started production or has already shipped may not be canceled.

  3. All claims must be made within 14 days of the postmarked order ship date and are subject to approval. Claims made citing poor print quality resulting from use of customer supplied artwork that does not meet the requirements described on our Artwork Requirements page of this site will not be honored. Poor artwork makes poor product.

  4. Shipping Delays or damage in transit are the sole responsibility of the carrier providing shipping services. Swag will not be held responsible for any delays or damage caused during shipping.

  5. Swag will not be liable for any claims of loss of business or any damages due to shipping delays or damage caused during shipping.

  6. Any and all information submitted to Swag is certified to be true and accurate including but not limited to shipping & billing information, email information, order content, and contact information.

  7. We can not be responsible for any errors in spelling, language, colours, digital artwork, or any other order variables due to inaccurate information provided by the customer. Any request for changes or inaccuracies discovered by the customer after an order has been submitted must be made by phone and confirmed in writing.

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